FAQ

Will SPARROW work on my computer or device?

SPARROW is a web-based application that has been designed and tested to work with any standard, up-to-date browser on both Mac and Windows. No additional plugins are required. SPARROW is supported by any device with a web connection.

Will SPARROW work offline/in the field?

While we have future plans for platform-specific apps that would work offline, SPARROW is currently web-based only, so you will need an internet connection (data, WiFi, etc.) to use our app. If you are in the field and have data connection for your device, you will be able to utilize the SPARROW app.

How much does SPARROW cost?

SPARROW is a subscription-based app, which provides system access to up to 15 users for $250 per month. There are no limits on the number of flights or the number of projects that you can track with Sparrow.

How do I get support for SPARROW?

While the SPARROW app is designed to be intuitive, we would be more than happy to help answer your questions. Use our contact form or email us at support@sparrowflight.com and we’ll help you get flying!

How does SPARROW manage my data?

All user data is transmitted using encryption and backed up multiple times daily with a 99% server up time.